Each product page shows an age-group option (0–3, 3–6, 6–9 or 9+). The recommendation reflects both safety and how much fun a child of that age will have with the toy.

Many are. Look for the Eco tag on products made from responsibly sourced wood, organic textiles or recycled plastics. You can read more about our approach on our About page.

We can add gift wrapping at checkout for products tagged as a gift idea. Add a short message and we will include a handwritten card.

You will receive tracking by email once your order ships. If it has not arrived within the expected window, contact us and we will look into it.

Yes, we ship across the EU. Delivery times and costs vary by destination — see the Shipping & Delivery page for details.

We are sorry! Please contact us within 48 hours with a photo and we will arrange a replacement or refund right away, as set out in our Returns & Refunds policy.

Once we receive and inspect a returned item, we refund to your original payment method within 14 days. See our Returns & Refunds page.

We accept major debit and credit cards and common local payment methods. All payments are processed securely, as described in our Privacy Policy.